Seek First to Understand by Robert Ricciardelli
If you desire to win friends and influence people, it is best to "Seek first to understand, and then to be understood." When we value and validate others first, we gain trust, favor, and the reciprocity of others desiring to understand us. Speak sparingly, wisely, and humbly while having your spiritual ears and eyes wide open. A listening and caring heart goes a long way towards trust filled relationships.
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